Clarivate
All Systems Operational
IP Collaboration Hub Operational
90 days ago
100.0 % uptime
Today
Docket Operational
90 days ago
100.0 % uptime
Today
File Operational
90 days ago
100.0 % uptime
Today
First-To-File Operational
90 days ago
100.0 % uptime
Today
First-to-File - Single tenant : FTF-B01 ? Operational
90 days ago
100.0 % uptime
Today
First-to-File - Single tenant : FTF-J01 ? Operational
90 days ago
100.0 % uptime
Today
First-to-File - Single tenant : FTF-N01 ? Operational
90 days ago
100.0 % uptime
Today
First-to-File - Single tenant : FTF-R01 ? Operational
90 days ago
100.0 % uptime
Today
First-to-File - Single tenant : FTF-S01 ? Operational
90 days ago
100.0 % uptime
Today
First-To-File - EU Multi-tenant Operational
90 days ago
100.0 % uptime
Today
First-To-File - US Multi-tenant Operational
90 days ago
100.0 % uptime
Today
FoundationIP ? Operational
90 days ago
100.0 % uptime
Today
FoundationIP - AP - Multi-tenant ? Operational
90 days ago
100.0 % uptime
Today
FoundationIP - EU - Multi-tenant ? Operational
90 days ago
100.0 % uptime
Today
FoundationIP - NA - Multi-tenant 1 ? Operational
90 days ago
100.0 % uptime
Today
FoundationIP - NA - Multi-tenant 2 ? Operational
90 days ago
100.0 % uptime
Today
FoundationIP - NA - Multi-tenant 3 ? Operational
90 days ago
100.0 % uptime
Today
Innography Operational
90 days ago
100.0 % uptime
Today
Ipendo Operational
90 days ago
100.0 % uptime
Today
IPP Service Operational
90 days ago
100.0 % uptime
Today
SSO Operational
90 days ago
100.0 % uptime
Today
AGM Operational
90 days ago
100.0 % uptime
Today
IAM Operational
90 days ago
100.0 % uptime
Today
Meeting Operational
90 days ago
100.0 % uptime
Today
Memotech ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-A01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-A02 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-A03 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-A04 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-A05 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-A06 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-B01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-B02 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-B03 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-C01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-D01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-D02 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-E01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-E02 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-E03 Operational
90 days ago
100.0 % uptime
Today
Memotech – MMT-G01 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-G02 ? Operational
90 days ago
100.0 % uptime
Today
Memotech – MMT-G03 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-H01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-H02 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-H03 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-I01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-I02 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-I03 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-J01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-K01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-K02 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-L01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-M01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-M02 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-N01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-N02 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-N03 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-O01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech – MMT-O02 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-P01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-P02 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-R01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-S01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-S02 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-S03 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-S04 ? Operational
90 days ago
100.0 % uptime
Today
Memotech – MMT-S05 Operational
90 days ago
100.0 % uptime
Today
Memotech – MMT-T01 Operational
90 days ago
100.0 % uptime
Today
Memotech – MMT-V01 Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
99.99 % uptime
Today
Memotech-WRK-H02 Operational
90 days ago
99.99 % uptime
Today
Memotech-WRK-O01 Operational
90 days ago
99.92 % uptime
Today
Memotech-WRK-A01 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-T01 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-H03 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-N01 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-N02 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-G01 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-J01 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-K01 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-H01 ? Operational
90 days ago
99.93 % uptime
Today
Memotech-WRK-E01 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-P01 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-I01 Operational
90 days ago
100.0 % uptime
Today
Workflow - WRK -S02 ? Operational
90 days ago
100.0 % uptime
Today
Workflow - WF -A06 ? Operational
90 days ago
100.0 % uptime
Today
Workflow - WF -J01 ? Operational
90 days ago
100.0 % uptime
Today
Workflow - WF -T01 ? Operational
90 days ago
100.0 % uptime
Today
Workflow - WF -N03 ? Operational
90 days ago
100.0 % uptime
Today
Workflow - WF -N02 ? Operational
90 days ago
100.0 % uptime
Today
Workflow - WF -H01 ? Operational
90 days ago
100.0 % uptime
Today
Renew Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
The IP Management System US Operational
90 days ago
100.0 % uptime
Today
PAIR ? Operational
90 days ago
100.0 % uptime
Today
DVS ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Docketing Portal ? Operational
90 days ago
100.0 % uptime
Today
Idea Portal ? Operational
90 days ago
100.0 % uptime
Today
The IP Management System EU Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Docketing Portal ? Operational
90 days ago
100.0 % uptime
Today
Idea Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
Resolved - FoundationIP - NA - Multi-tenant 2 users were unable to access the application URL between 19:55 UTC and 20:10 UTC for approximately 15 minutes. During this time, affected users encountered a "504 Gateway Timeout" error while attempting to access the application URL. The incident has since been resolved, and normal performance has been restored.
Nov 19, 21:18 UTC
Nov 18, 2024
Resolved - The technical teams have implemented a fix, and the service is now fully operational and performing as expected.

This is the final notification for this incident and the issue stands resolved.

Nov 18, 05:11 UTC
Update - Our technical teams have identified the root cause of the issue and are actively working on implementing a fix to resolve it.

We’ll share the next update by Monday, November 18, 2024, at 08:00 UTC, or early, as events warrant.

Nov 18, 04:45 UTC
Investigating - We are working on the issue wherein the Private PAIR retrieval crawling service is not working due to an unexpected change with software packages. We are addressing this issue with the highest priority, and as soon as the fix is implemented, the service will automatically retrieve all documents and no documents will be lost.

We’ll share the next update by Monday, November 18, 2024, at 05:30 UTC, or early, as events warrant.

Nov 17, 23:46 UTC
Nov 17, 2024
Nov 16, 2024
Completed - The scheduled maintenance has been completed.
Nov 16, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 06:00 UTC
Scheduled - Clarivate will be conducting planned maintenance on hosted Memotech on Saturday, November16, 2024, between 06:00 AM to 10:00 AM UTC.

During this time window of 4 hours, the hosted Memotech will be unavailable.

Regions Impacted: APAC, EU, US

This site will be updated once maintenance is complete, or as additional information becomes available.

Nov 11, 05:57 UTC
Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.