Clarivate
Elevated API Errors
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Apr 03, 2025 - 14:17 UTC
Uptime over the past 90 days. View historical uptime.
IP Collaboration Hub Operational
90 days ago
100.0 % uptime
Today
Docket Operational
90 days ago
100.0 % uptime
Today
File Operational
90 days ago
100.0 % uptime
Today
First-To-File Operational
90 days ago
100.0 % uptime
Today
First-to-File - Single tenant : FTF-B01 ? Operational
90 days ago
100.0 % uptime
Today
First-to-File - Single tenant : FTF-J01 ? Operational
90 days ago
100.0 % uptime
Today
First-to-File - Single tenant : FTF-N01 ? Operational
90 days ago
100.0 % uptime
Today
First-to-File - Single tenant : FTF-R01 ? Operational
90 days ago
100.0 % uptime
Today
First-to-File - Single tenant : FTF-S01 ? Operational
90 days ago
100.0 % uptime
Today
First-To-File - EU Multi-tenant Operational
90 days ago
100.0 % uptime
Today
First-To-File - US Multi-tenant Operational
90 days ago
100.0 % uptime
Today
FoundationIP ? Operational
90 days ago
100.0 % uptime
Today
FoundationIP - AP - Multi-tenant ? Operational
90 days ago
100.0 % uptime
Today
FoundationIP - EU - Multi-tenant ? Operational
90 days ago
100.0 % uptime
Today
FoundationIP - NA - Multi-tenant 1 ? Operational
90 days ago
100.0 % uptime
Today
FoundationIP - NA - Multi-tenant 2 ? Operational
90 days ago
100.0 % uptime
Today
FoundationIP - NA - Multi-tenant 3 ? Operational
90 days ago
100.0 % uptime
Today
Innography Operational
90 days ago
100.0 % uptime
Today
Ipendo Operational
90 days ago
100.0 % uptime
Today
IPP Service Operational
90 days ago
100.0 % uptime
Today
SSO Operational
90 days ago
100.0 % uptime
Today
AGM Operational
90 days ago
100.0 % uptime
Today
IAM Operational
90 days ago
100.0 % uptime
Today
Meeting Operational
90 days ago
100.0 % uptime
Today
Memotech ? Operational
90 days ago
99.99 % uptime
Today
Memotech - MMT-A01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-A02 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-A03 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-A04 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-A05 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-A06 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-B01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-B02 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-B03 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-C01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-D01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-D02 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-E01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-E02 Operational
90 days ago
99.97 % uptime
Today
Memotech - MMT-E03 Operational
90 days ago
100.0 % uptime
Today
Memotech – MMT-G01 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-G02 ? Operational
90 days ago
100.0 % uptime
Today
Memotech – MMT-G03 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-H01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-H02 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-H03 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-I01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-I02 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-I03 Operational
90 days ago
99.97 % uptime
Today
Memotech - MMT-J01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-K01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-K02 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-L01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-M01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-M02 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-N01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-N02 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-N03 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-O01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech – MMT-O02 Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-P01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-P02 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-R01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-S01 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-S02 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-S03 ? Operational
90 days ago
100.0 % uptime
Today
Memotech - MMT-S04 ? Operational
90 days ago
100.0 % uptime
Today
Memotech – MMT-S05 Operational
90 days ago
100.0 % uptime
Today
Memotech – MMT-T01 Operational
90 days ago
100.0 % uptime
Today
Memotech – MMT-V01 Operational
90 days ago
100.0 % uptime
Today
Memotech – MMT-D02 ? Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
99.98 % uptime
Today
Memotech-WRK-H02 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-O01 Operational
90 days ago
99.95 % uptime
Today
Memotech-WRK-A01 Operational
90 days ago
99.95 % uptime
Today
Memotech-WRK-T01 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-H03 Operational
90 days ago
99.97 % uptime
Today
Memotech-WRK-N01 Operational
90 days ago
99.97 % uptime
Today
Memotech-WRK-N02 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-G01 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-J01 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-K01 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-H01 ? Operational
90 days ago
99.92 % uptime
Today
Memotech-WRK-E01 Operational
90 days ago
99.98 % uptime
Today
Memotech-WRK-P01 Operational
90 days ago
100.0 % uptime
Today
Memotech-WRK-I01 Operational
90 days ago
99.97 % uptime
Today
Workflow - WRK -S02 ? Operational
90 days ago
100.0 % uptime
Today
Workflow - WF -A06 ? Operational
90 days ago
100.0 % uptime
Today
Workflow - WF -J01 ? Operational
90 days ago
100.0 % uptime
Today
Workflow - WF -T01 ? Operational
90 days ago
100.0 % uptime
Today
Workflow - WF -N03 ? Operational
90 days ago
100.0 % uptime
Today
Workflow - WF -N02 ? Operational
90 days ago
100.0 % uptime
Today
Workflow - WF -H01 ? Operational
90 days ago
100.0 % uptime
Today
Renew Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
The IP Management System US Operational
90 days ago
100.0 % uptime
Today
PAIR ? Operational
90 days ago
100.0 % uptime
Today
DVS ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Docketing Portal ? Operational
90 days ago
100.0 % uptime
Today
Idea Portal ? Operational
90 days ago
100.0 % uptime
Today
The IP Management System EU Operational
90 days ago
99.96 % uptime
Today
Analytics ? Operational
90 days ago
99.96 % uptime
Today
Docketing Portal ? Operational
90 days ago
99.96 % uptime
Today
Idea Portal ? Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 28, 2025

No incidents reported today.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
Memotech Maintenance Notification
Completed - The scheduled maintenance has been completed.
Apr 19, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 06:00 UTC
Scheduled - Clarivate will be conducting planned maintenance on hosted Memotech on Saturday, April 19, 2025, between 06:00 AM to 10:00 AM UTC.

During this time window of 4 hours, the hosted Memotech will be unavailable.

Regions Impacted: APAC, EU, US

This site will be updated once maintenance is complete or as additional information becomes available.
Apr 14, 07:39 UTC
Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
FIP - NA - Multi-tenant 2/3 - New Matter Search is not working
Resolved - The technical team have applied the corrective steps to restore the service. The service is working as expected since 13:46 UTC today

This is the final notification for this incident and the issue stands resolved.
Apr 14, 14:57 UTC
Update - According to the latest update, the issue is impacting a subset of users. However, the Classic Matter Search remains fully functional and can be used as a temporary workaround.

The technical team is working to determine the underlying cause of the issue.

We'll share the next update by Monday, April 14, 2025, at 15:30 UTC or early as events warrant.
Apr 14, 13:15 UTC
Investigating - We are investigating an issue wherein the users of FIP - NA - Multi-tenant 2/3 are unable to perform searches using the New Matter Search functionality. However, the Classic Matter Search is functioning as expected and can be used as a workaround.

The technical team is working to determine the underlying cause of the issue.

We'll share the next update by Monday, April 14, 2025, at 15:00 UTC or early as events warrant.
Apr 14, 13:09 UTC
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