Retrospective Resolved - Memotech - Intermittent performance issue

Incident Report for Clarivate

Resolved

The Memotech application experienced intermittent performance issues on Wednesday, 17 September 2025, between 06:51 UTC and 14:00 UTC. During this time, affected users may have encountered slowness and errors while performing searches, as well as when running and saving reports.

The technical teams have taken corrective measures to resolve the issue. The service is fully operational and working as expected.

This is the final notification for this incident, and the issue stands resolved.

Posted Sep 17, 2025 - 20:08 UTC

This incident affected: Memotech (Memotech - MMT-J01).