Retrospective Update - IP Platform - AGM and IAM was inaccessible

Incident Report for Clarivate

Resolved

Users may have encountered issues in accessing the IP Platform - AGM and IAM services today between March 26, 2025, 15:34 UTC and March 26, 2025, 16:07 UTC.

We have implemented corrective measures to resolve the issue, and the service is now fully operational and functioning as expected.

This will be the final update, as the incident has been successfully resolved.

Posted Mar 26, 2025 - 16:34 UTC

This incident affected: IPP Service (AGM, IAM).